Local SEO

Getting a local business found on Google in Marbella

The map results, the reviews and the opening hours — the three things that actually decide local search here, and how to keep them right through a seasonal year.

6 min read

National search rankings are largely irrelevant if you run a restaurant in Puerto Banús or a clinic in Elviria. What matters is appearing when somebody nearby — or somebody about to fly here — types what you do. In practice that comes down to three things: your Google Business Profile, the reviews on it, and whether your opening hours are telling the truth.

Your profile, properly completed

It is free, and it is the highest-return hour of work available to a local business. Most profiles on this coast are half finished: a missing category, a description that says 'we are the best in town', no services listed, and two photographs taken at a launch evening in 2019.

  • The most specific primary category that genuinely applies, and the secondary ones as well
  • Services listed individually, in the words customers actually use
  • A description written like a person, saying what you do, for whom, and where you are based
  • Real photographs of the premises, the work and the team — current, and not all from one afternoon
  • Correct opening hours, including the awkward ones
  • The attributes Google asks about and most people skip: outdoor seating, wheelchair access, payment methods

The hours problem, which is unique to this coast

A chiringuito is open from April to October. A restaurant shifts its hours twice a year. A boatyard is doing entirely different work in November. Default hours of 09:00 to 18:00, Monday to Friday are not merely inaccurate on this coast — they are actively harmful, because Google shows an 'open now' filter. A visitor standing on the promenade on a Saturday afternoon at one o'clock, searching for a table, gets a shortlist. Businesses that say 'closed' are not on it.

The rule we work to: if your opening pattern changes with the season, tell Google the same day it changes, every time. That single habit is worth more than most of the search work a small business can afford, and it costs nothing.

Reviews in the languages you get them in

Reviews move local results, and the pattern that works is unglamorous. Ask at the moment the customer tells you they were happy — the second they say the food was good, or the appointment went well. Make it a one-tap link rather than an email they have to reply to. And reply to everything, in the language it was written, including the one-star review. A calm, specific answer to a bad review tells every future reader more than six perfect ones do.

Town pages, and how not to get them wrong

If you genuinely work across San Pedro, Nueva Andalucía and Elviria, those are different searches with different intentions, and a real page for each will earn its place. The trap is the page that says the same thing with the town name swapped. Search engines stopped rewarding that years ago, and a local reader who has lived here for twenty years recognises it instantly. Write about what you actually do in that area, or do not write the page.

Name, number and town, everywhere

Your business name, phone number and town should be identical everywhere they appear: booking platforms, social accounts, tourism directories, old listings, the leaflet someone typed in years ago, the invoice template. Mismatches are one of the most common reasons a profile simply will not climb, and it is a completely unglamorous afternoon of work that fixes it.

What to measure, and what not to bother with

Look at the calls, the direction requests, the messages and the booking clicks on your profile. Those are the actions a customer actually took. Ignore rank trackers that produce a graph nobody can act on, and ignore anybody who offers a guaranteed position — the map results depend on proximity, competition and genuine reviews, and buying a spot is both ineffective and the fastest way to get a profile suspended.

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